Shipping Policy

At Paw Pride, we work to make the delivery process as simple and convenient as possible.

This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.

1. Order Processing

Orders are typically processed within [5–11 business days] after payment has been successfully received.

Orders placed on weekends or public holidays may begin processing on the next business day.

During promotional periods, holidays, or periods of unusually high order volume, processing may take longer than usual.

Once your order has been shipped, you will receive a shipping confirmation and tracking information where available.

2. Delivery Times

Estimated delivery times depend on your destination, shipping method, carrier, and other circumstances.

Typical estimated delivery times are:

• United States: [5–8 business days]

• United Kingdom: [5–8 business days]

• Canada: [5–8 business days]

• Australia: [5–8 business days]

• Other eligible locations: [5–8 business days]

These are estimates and are not guaranteed delivery dates.

Delivery may take longer due to customs processing, carrier delays, weather, incorrect addresses, holidays, or circumstances outside our reasonable control.

3. Shipping Costs

Shipping costs are calculated and displayed during checkout based on the destination, order, and available shipping method.

From time to time, Paw Pride may offer free shipping promotions or other shipping offers. Any applicable promotion will be clearly stated on the website or at checkout.

4. Order Tracking

When tracking information is available, it will be provided through your shipping confirmation email.

Tracking information may take some time to update after an order has been shipped.

If your tracking information has not updated for several business days, please contact us so we can help investigate the situation.

5. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information when placing an order.

If you notice an incorrect address after placing your order, contact us as soon as possible.

We will make reasonable efforts to update the address before the order is shipped, but we cannot guarantee that changes can be made after processing has begun.

6. Delayed or Lost Packages

Paw Pride works with third-party shipping carriers to deliver orders.

Once an order has been handed to the carrier, delivery may be affected by circumstances outside our control.

If your package appears to be delayed or lost, please contact us at [Customer Support Email] so we can assist you.

Where appropriate, we may work with the carrier or fulfillment partner to investigate the shipment.

7. Damaged Packages

If your package arrives visibly damaged, please contact us as soon as possible.

Where appropriate, we may request photographs of the packaging and damaged product to help us investigate the issue.

Please do not discard the damaged packaging until the matter has been reviewed.

8. Customs, Duties and Taxes

For international orders, additional customs duties, import taxes, or other charges may apply depending on the destination country.

Where applicable, these charges may be the responsibility of the customer.

Paw Pride does not control customs procedures, processing times, or charges imposed by local authorities.

9. Delivery Address and Delivery Attempts

If a carrier is unable to deliver an order because of an incorrect address, unavailable recipient, failed delivery attempt, or other customer-related issue, additional delivery charges or return shipping costs may apply.

Please ensure that your delivery information is accurate before completing your order.

10. Shipping Restrictions

Some products may not be available for delivery to certain locations because of carrier restrictions, local regulations, product characteristics, or other logistical limitations.

If an order cannot be shipped to your location, we will contact you where appropriate.

11. Contact Us

If you have questions about shipping or the status of your order, please contact:

Paw Pride
Email: davidcabrerafernandez@gmail.com
Website: https://pawprideoficial.com/